ServiceTitan Alternatives: 7 Powerful CRM Options for Field Service Teams
ServiceTitan dominates the field service CRM market, but it's not the right fit for every contractor. With starting prices around $169/month per user and complex implementation requirements, many businesses need alternatives that offer similar power at lower costs or with simpler setup.
This guide compares the top 7 ServiceTitan alternatives, helping you find the perfect CRM for your HVAC, plumbing, electrical, or home service business.
Why Consider ServiceTitan Alternatives?
Common ServiceTitan Pain Points
High Cost: $169-299+ per user monthly
Complexity: 6-12 month implementation
Inflexibility: One-size-fits-all approach
Top 7 ServiceTitan Alternatives
1. HouseCall Pro - Best Overall Alternative
Why It's Better: Simpler, faster, cheaper with 90% of ServiceTitan's features.
Key Advantages:
Feature Comparison:
| Feature | HouseCall Pro | ServiceTitan |
|---------|---------------|--------------|
| Scheduling | ✅ Excellent | ✅ Excellent |
| Invoicing | ✅ Simple | ✅ Complex |
| Mobile App | ✅ Superior | ✅ Good |
| Reporting | ✅ Good | ✅ Excellent |
| Marketing | ✅ Built-in | ✅ Advanced |
| Inventory | ✅ Basic | ✅ Advanced |
Best For:
Pricing: Starting at $61/month per user
Compare HouseCall Pro vs ServiceTitan
2. Jobber - Best for Small Teams
Why It's Better: Perfect balance of features and simplicity for growing businesses.
Key Advantages:
Standout Features:
Best For:
Pricing: Starting at $49/month per user
3. Workiz - Best Modern Interface
Why It's Better: Clean, modern design with powerful automation at half the cost.
Key Advantages:
Unique Features:
Best For:
Pricing: Starting at $45/month per user
4. FieldEdge - Best ServiceTitan Clone
Why It's Better: Similar features to ServiceTitan with simpler implementation and lower cost.
Key Advantages:
Core Features:
Best For:
Pricing: Starting at $129/month per user
5. mHelpDesk - Most Affordable Enterprise
Why It's Better: Enterprise features at small business prices.
Key Advantages:
Key Features:
Best For:
Pricing: Starting at $169/month for unlimited users
6. ServiceM8 - Best for Mobile-First Teams
Why It's Better: Designed mobile-first with excellent field functionality.
Key Advantages:
Mobile-First Features:
Best For:
Pricing: Starting at $29/month per user
7. Salesforce Field Service - Best for Large Enterprises
Why It's Better: Ultimate customization and integration capabilities for large organizations.
Key Advantages:
Enterprise Features:
Best For:
Pricing: Starting at $150/month per user
Quick Comparison Table
| CRM | Starting Price | Best For | Setup Time | Key Strength |
|-----|---------------|----------|------------|--------------|
| HouseCall Pro | $61/month | Most businesses | 1-2 weeks | Balance of features & ease |
| Jobber | $49/month | Small teams | 1 week | Simplicity |
| Workiz | $45/month | Modern teams | 1 week | User experience |
| FieldEdge | $129/month | Larger businesses | 4-6 weeks | Feature depth |
| mHelpDesk | $169/month unlimited | Budget-conscious | 2-3 weeks | Value |
| ServiceM8 | $29/month | Mobile teams | Few days | Mobile-first |
| Salesforce | $150/month | Enterprises | 8-12 weeks | Customization |
Choosing Your ServiceTitan Alternative
Decision Framework
Step 1: Define Your Must-Haves
Step 2: Identify Your Priorities
Step 3: Test Your Top 3
Common Decision Scenarios
Scenario 1: Small Team (1-10 employees)
Recommendation: Jobber or ServiceM8
Why: Simple, affordable, quick setup
Scenario 2: Growing Business (10-30 employees)
Recommendation: HouseCall Pro or Workiz
Why: Room to grow without complexity
Scenario 3: Established Company (30-75 employees)
Recommendation: HouseCall Pro or FieldEdge
Why: Advanced features with manageable complexity
Scenario 4: Large Enterprise (75+ employees)
Recommendation: Salesforce Field Service
Why: Ultimate scalability and customization
Migration Considerations
Data Migration Checklist
Customer Data:
Financial Data:
Operational Data:
Migration Timeline
Weeks 1-2: Planning and setup
Weeks 3-4: Data migration and testing
Weeks 5-6: Team training
Week 7: Parallel operation
Week 8: Full cutover
Total Cost of Ownership
3-Year Cost Comparison (10 users)
ServiceTitan:
HouseCall Pro:
Savings: $50,880 (67% less)
Success Stories
Case Study: ABC Plumbing (ServiceTitan → HouseCall Pro)
Challenge: ServiceTitan too complex, slow implementation
Solution: Migrated to HouseCall Pro
Results:
Owner Quote: *"We got 90% of ServiceTitan's functionality at 30% of the cost. Our team actually uses the system now."*
Making the Switch
Before You Decide
Red Flags to Avoid
Conclusion
ServiceTitan isn't the only game in town. These 7 alternatives offer excellent functionality at lower costs with simpler implementation. Most businesses will find HouseCall Pro or Jobber provide the perfect balance of features and usability.
Next Steps:
Ready to explore alternatives? Most of these platforms offer free trials. Start with HouseCall Pro and Jobber, then explore others based on your specific needs.
Remember: The best CRM is the one your team actually uses. Sometimes simpler is better.