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ServiceTitan vs Jobber
Compare ServiceTitan's enterprise features with Jobber's simplicity. Which CRM is right for your contracting business?
8 min read
Updated January 2025
🏢
ServiceTitan
The industry leader in field service management
85%
Feature Score
🛠️
Jobber
The simplest way to run your field service business
53%
Feature Score
Pricing Comparison
ServiceTitan
$300+/user/month
Per user pricing
- Annual contracts required
- Setup fees apply
- Custom pricing for enterprise
- All features included
Jobber
$49/month
Tiered pricing
- Month-to-month billing
- No setup fees
- 14-day free trial
- Unlimited users on higher plans
User Ratings
Overall Rating
ServiceTitan
4.7
Jobber
4.4
Ease of Use
3.8
4.8
Features
4.9
3.8
Customer Support
4.5
4.5
Value for Money
3.5
4.7
Feature Comparison
Core Features
| Feature | ServiceTitan | Jobber |
|---|---|---|
| Scheduling & DispatchCritical | ||
| Mobile AppCritical | ||
| Customer ManagementCritical | ||
| Invoicing & PaymentsCritical | ||
| QuickBooks Integration |
Advanced Features
| Feature | ServiceTitan | Jobber |
|---|---|---|
| Inventory Management | ||
| Multi-location Support | ||
| Custom Workflows | ||
| Advanced Reporting | ||
| API Access |
Marketing & Growth
| Feature | ServiceTitan | Jobber |
|---|---|---|
| Marketing Automation | ||
| Reputation Management | ||
| Customer Portal | ||
| Email Campaigns | ||
| Review CollectionCritical |
Pros and Cons
ServiceTitan
Pros
- Most comprehensive feature set
- Industry-specific tools
- Excellent reporting and analytics
- Strong integration ecosystem
- Dedicated customer success
- Built for scale
Cons
- Expensive for small businesses
- Steep learning curve
- Long implementation time
- Annual contracts only
- Can be overwhelming
Jobber
Pros
- Extremely easy to use
- Very affordable
- Quick setup (hours, not weeks)
- Great customer support
- No contracts required
- Perfect for small teams
Cons
- Limited advanced features
- Basic reporting only
- No inventory management
- Limited customization
- Not ideal for large teams
The Verdict
ServiceTitan and Jobber serve completely different markets. ServiceTitan is for established businesses needing comprehensive features, while Jobber is perfect for small contractors who value simplicity and affordability.
ServiceTitan is best for:
- Large, established businesses
- Need advanced features
- Complex operations
- Multi-location companies
- Commercial contractors
Jobber is best for:
- Small teams (1-5 techs)
- Just starting out
- Limited budget
- Value simplicity
- Residential focus
Ready to Choose?
Use our tools to make the best decision for your business