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ServiceTitan vs Jobber

Compare ServiceTitan's enterprise features with Jobber's simplicity. Which CRM is right for your contracting business?

8 min read
Updated January 2025
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ServiceTitan

The industry leader in field service management

85%

Feature Score

🛠️

Jobber

The simplest way to run your field service business

53%

Feature Score

Pricing Comparison

ServiceTitan

$300+/user/month

Per user pricing

  • Annual contracts required
  • Setup fees apply
  • Custom pricing for enterprise
  • All features included

Jobber

$49/month

Tiered pricing

  • Month-to-month billing
  • No setup fees
  • 14-day free trial
  • Unlimited users on higher plans

User Ratings

Overall Rating
ServiceTitan
4.7
Jobber
4.4
Ease of Use
3.8
4.8
Features
4.9
3.8
Customer Support
4.5
4.5
Value for Money
3.5
4.7

Feature Comparison

Core Features

FeatureServiceTitanJobber
Scheduling & DispatchCritical
Mobile AppCritical
Customer ManagementCritical
Invoicing & PaymentsCritical
QuickBooks Integration

Advanced Features

FeatureServiceTitanJobber
Inventory Management
Multi-location Support
Custom Workflows
Advanced Reporting
API Access

Marketing & Growth

FeatureServiceTitanJobber
Marketing Automation
Reputation Management
Customer Portal
Email Campaigns
Review CollectionCritical

Pros and Cons

ServiceTitan

Pros

  • Most comprehensive feature set
  • Industry-specific tools
  • Excellent reporting and analytics
  • Strong integration ecosystem
  • Dedicated customer success
  • Built for scale

Cons

  • Expensive for small businesses
  • Steep learning curve
  • Long implementation time
  • Annual contracts only
  • Can be overwhelming

Jobber

Pros

  • Extremely easy to use
  • Very affordable
  • Quick setup (hours, not weeks)
  • Great customer support
  • No contracts required
  • Perfect for small teams

Cons

  • Limited advanced features
  • Basic reporting only
  • No inventory management
  • Limited customization
  • Not ideal for large teams

The Verdict

ServiceTitan and Jobber serve completely different markets. ServiceTitan is for established businesses needing comprehensive features, while Jobber is perfect for small contractors who value simplicity and affordability.

ServiceTitan is best for:

  • Large, established businesses
  • Need advanced features
  • Complex operations
  • Multi-location companies
  • Commercial contractors

Jobber is best for:

  • Small teams (1-5 techs)
  • Just starting out
  • Limited budget
  • Value simplicity
  • Residential focus

Ready to Choose?

Use our tools to make the best decision for your business